Privacy Policy
This placeholder policy explains how Living Culture Health handles personal information under South Africa's POPI Act.
Last updated: 5 August 2026
1. Information we collect
We collect the details you give us when placing an order or requesting a quotation: name, surname, email address, phone number and delivery address. We also collect basic usage data through analytics cookies.
2. How we use your information
- To process orders, quotations and deliveries.
- To respond to enquiries and provide customer support.
- To improve our products, catalogue and website experience.
- To send updates you have opted in to receive.
3. Sharing with third parties
We share only what is necessary with couriers (PUDO, The Courier Guy), payment providers and analytics services. We never sell your personal information.
4. Data retention
We keep order and invoice records for as long as required by South African tax and consumer legislation, then delete or anonymise them.
5. Your rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us.
6. Security
We apply reasonable technical and organisational safeguards to protect your data against loss, misuse and unauthorised access.
Placeholder content. Questions? Email orders@proagrisa.co.za.